Returns & Exchanges
We want you to love your TOOLETRIES bathroom essentials, but if you're not satisfied, we offer a 30-day return window for unused items in their original packaging. Please note that for hygiene reasons, products must be in their original, sealed condition to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Prepare the Package
Securely pack your items in their original box, ensuring all silicone surfaces are protected from debris.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing